WHAT ARE THE PAYMENT OPTIONS?
Visa, Mastercard, Amex, Afterpay
HOW LONG WILL DELIVERY TAKE?
We ensure your orders are dispatched within 1-2 days. Standard shipping is 2-4 working days for New Zealand and 7-10 working days for Australia.
WHAT IS YOUR RETURN POLICY?
We pack all products individually and ensure they are checked over before shipping. In the event you receive a faulty product or you have been shipped the wrong product please make contact with us via our contact page. For this we are able to offer a refund or an exchange.
Products are not able to be returned or refunded due to change of mind.
Returns of faulty goods must be returned to BO & KO within 14 days.
You have proof of purchase
The product was purchased in the last 14 days
The product is in original condition, with original packaging and labels
The product has not been used
*Please note, once your package is dispatched BO & KO is not liable for any damage or missing parcels that occur during transit and delivery. A direct claim will need to be made with the courier company involved.
WHAT COUNTRIES DO YOU DELIVER TO?
New Zealand and Australia.
HOW MUCH IS DELIVERY?
Flat rate of NZ $10.00
Playmats/Bulk items $12.00
DO YOU DELIVER TO PO BOXES?
Sorry we cannot currently deliver to a PO Box