Returns Policy

We pack all products individually and ensure they are checked over before shipping. In the event you receive a faulty product or you have been shipped the wrong product please make contact with us via our contact page. For this we are able to offer a refund or exchange. 

Products are not able to be returned or refunded due to change of mind. 

Returns of faulty goods must be returned to BO & KO within 14 days.


Make sure:

  • You have proof of purchase

  • The product was purchased in the last 14 days

  • The product is in original condition, with original packaging and labels

  • The product has not been used

 

*Please check for damage before signing, as no claim for damage is available after signing for your parcel.*

All our parcels are required to be signed for by the receiver. If you allow for "Authority to Leave", we are not liable for any missing or stolen parcels, it is at the receivers risk*