Privacy Policy
At BO & KO Baby, we understand the importance of safeguarding your personal information, and we take our obligations under the Privacy Act 1988 (Cth) very seriously. We want to assure you that any personal information you share with us via our website, located at www.boandko.co.nz, will be collected, stored, and used in accordance with our Privacy Policy.
This policy has been put in place to inform you of our practices regarding your personal information and when and under what circumstances we may disclose it. It’s important to note that our Privacy Policy is an integral part of our Terms of Use document, which can be found at the bottom of our website. At BO & KO Baby, we value your privacy and are committed to ensuring that your personal information is kept confidential and only used to enhance your experience with us.
We’ve designed our website to allow you to browse and contact us without having to reveal your personal information. However, if you do choose to share your personal information with us, be assured that it will be treated with the utmost care and respect.
What Information We Collect
On different sections of our website, you can ask for additional information, get in touch with us, or seek assistance. The information we typically collect on these pages pertains to your name and contact details. We may also ask for information about your interests, demographics, and preferred means of contact to improve our services and personalise our communications with you. When you make a purchase on our website, we’ll need your billing and delivery information, such as your address, suburb, and postcode, to deliver your order.
Rest assured that we will never ask for or collect any information that could reveal your political, religious, or philosophical beliefs or affiliations, health and sexuality, racial or ethnic origin, or criminal convictions.
How We Use This Information
At BO & KO Baby, we aim to provide you with the best service possible, and to achieve this, we collect information from you to better understand your needs. If you have any inquiries, we are always happy to assist. The information we obtain is used for various purposes, such as answering queries sent through our contact us email form, processing payments for purchases made on our website, delivering items you have ordered and paid for, sending confirmations and updates on your purchases and returns, notifying you of any competitions you have won, and sending you information about BO & KO Baby, products, and promotions if you have opted to receive our mailing list.
Whom We Share It With
At BO & KO Baby, we take the privacy of your personal information very seriously. Unless required by law, we do not sell, distribute, rent, or share your information with third parties. The only exception is when we work with a related business entity or a contracted party who is legally bound to keep the information confidential and follows the National Privacy Principles outlined in the Privacy Act 1988 (Cth).
Your Choice
We want to assure you that providing your personal information to us is completely optional and we will always make it clear to you when it is optional. By providing us with your personal information, you are giving your consent to our storage, use, and disclosure of it, as outlined in our Privacy Policy. We may occasionally have competitions or offer extra benefits that require you to provide your personal details, but this is completely optional. If you choose not to provide your personal information, we may not be able to contact you or offer you access to these additional benefits. However, if you ever decide you no longer wish to receive communications from us, you may opt-out at any time.
Server Logging & Cookies
Many websites use cookies to store information about your preferences on their site, making it easier for you to use the site again in the future. These cookies do not identify you personally and can only be accessed by the website that created them. If you do not wish to receive cookies, you can adjust your web browser’s security settings. However, this may limit your ability to use certain features of the website, such as saving items in your shopping cart for your next visit.
Security
You can trust that we take the security and accuracy of your information seriously. Our team takes all necessary precautions to ensure that your information is stored in a secure environment and accessed only by authorised personnel. We use physical, electronic, and managerial procedures to safeguard and protect the information we collect online. Additionally, all web pages that contain your personal information, such as sign-up, login, and checkout, are protected with SSL Encryption.
Unsubscribing from Our Email Database
If you want to stop receiving emails from us, you can click on the unsubscribe link located at the bottom of any of our email newsletters.
Accessing, Correcting, and Updating Your Information
You are entitled to view and change the information you share with us. To do so, simply login to your account and update your personal details.
Contacting Us
If you have any concerns or questions regarding our Privacy Policy, please don’t hesitate to contact us. It’s important to note that we may modify or amend this policy without prior notice. For more information about privacy, you can refer to the website of the New Zealand Privacy Commissioner at www.privacy.org.nz. Thank you for taking the time to read the BO & KO Baby Privacy Policy.